FREQUENTLY ASKED QUESTIONS

Where can I buy my entry ticket?

You can purchase your tickets directly online at www.aquafamily.fr in the ticketing tab at -10% or come directly to the park.

How long are the tickets valid for?

Your ticket is not dated, you can come throughout the current season.

What payment methods do you accept?


Do I need to buy a ticket if I'm not swimming or riding any of the slides?

Yes, everyone entering the park must pay their entrance fee, even if they are not taking part in any activity.

Can I let my minor children spend the day in the Park without an accompanying adult?


What are the rates for people with a disability card?


Is there a rate for accompanying people with a PMR card?

There is no rate for accompanying persons.

Is there a rate for pregnant women?

Entrance to the Park is free for pregnant women from 6 months with proof of pregnancy.

Is there a military, press card, student or job seeker rate?

There are no special rates for military personnel, students, or job seekers. You can get your tickets at a 10% discount on the online ticketing system.

Is there a special rate if I have a medical certificate?

If you have a medical certificate preventing you from swimming, you are entitled to free entry.

Is there a season pass?

No, there is no Season Pass for the Aqua Family park, but there is a Kiddy Parc Season Pass (neighboring amusement park) which allows you to get -20% on Aqua Family tickets.

What outfits are specific to the water park?


Can I organize my child's birthday in the park?

The park offers a combined birthday package with Kiddy Parc, starting at 7 children and starting at €17 per guest. Find more information in the Birthdays tab.

Are there any restrictions on the attractions?


If my child is not the required height for a ride, will they be able to ride it if I accompany them?

No, the sizes are decided by the manufacturer with your child's safety in mind.

Are there swimming pools?

No, the park only has paddling pools, the deepest of which are 40cm.

Do the attractions close earlier in the evening?

Attractions close 30 minutes before park closing time.

Is it possible to stay dressed in the Park if I am not swimming?

Textiles are tolerated outside of water.

What accessories are prohibited on attractions?


Where can I drop off my belongings?


Can I change in a locker room?

Yes, we have changing rooms next to the lockers so you can change.

Can I eat on site?

Yes, we offer sweet and savory snacks as well as a refreshment bar.

Can we take our picnic?

Yes, you can bring your picnics; tables are provided for this purpose.

Can we leave the Park once inside?


Where can I park my car?

We have a large free car park at the entrance to the park.

Are pets allowed?

No animals are allowed in the park.

Can I bring my stroller?

Yes, we allow strollers in our park.